A COVID-19 update: Read more…

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July 22 2021 5 Jobs in Hotel Management: How to Climb the Hospitality Career Ladder

From the front desk to concierge, most hospitality jobs are generalized as entry-level positions with room for growth and advancement. So how do you go about climbing the ladder and securing yourself a career in hotel management and leadership? Hotel management jobs encompass a diverse range of opportunities for professionals interested in tourism, guest relations, […]

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July 13 2021 5 Ways to Optimize Hotel Operations Management & Improve Guest Service

Hoteliers are always looking for ways to innovate, keep guests satisfied, and drive more bookings. Strategically sound hotel operations don’t only maximize efficiency internally but can also help improve the guest experience and market it in creative ways. There are various measures hotels can take to optimize their operations to reduce costs and maximize guest […]

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June 17 2021 7 Strategies for Overcoming Resistance to Change in an Organization

Simply put, change can be both daunting and difficult. Most people prefer to maintain their existing habits and comfort zones versus venturing into unknown territory. Organizational change comes with a unique share of challenges. Opting to change one’s personal life is very different from embracing top-down change in the workplace. Resistance to organizational change occurs […]

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June 10 2021
June 10 2021 How Well is Your Hotel WiFi Performing? Here’s 5 KPIs to Best Measure Network Performance

Wireless networks play an essential role in most hotels. Any downtime or interruption in connection can severely disrupt both the guest experience and critical business operations. This is why maintaining the optimal performance of a hotel’s WiFi networks should be a top priority. Aiding this effort are several key performance indicators (KPIs) that measure the […]

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June 3 2021 5 Hospitality Certifications That Accelerate Your Professional Career

The options for hospitality certifications are vast with opportunities, ranging from online courses and exams to in-person training and internships. Not only can professionals earn industry-specific skills and experience, but many hospitality certification programs are hyper-focused on specific areas of business, such as revenue management, administration, analytics, destination management, and marketing. To highlight some of […]

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May 19 2021 World Equestrian Center Saddles Up for Next-Gen Guest Connectivity with Blueprint RF

Blueprint RF will provide the nation’s largest equestrian complex with property-wide WiFi solutions ATLANTA and OCALA, FL., May 19, 2021 – Blueprint RF, a Cox Business company, today announced it will become a connectivity provider for the World Equestrian Center, the nation’s largest equestrian complex located in Ocala, Florida. Blueprint RF will power WiFi network […]

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May 7 2021 5 Strategies to Develop Resilience in a Fiercely Competitive Industry

Resilience development is a powerful strategy that enables professionals to tackle stress better, address workplace conflicts, and embrace challenges while on the job. Because professionals place work as the number one stressor in their lives, cultivating resilience is essential to overcome stress and burnout. In competitive industries like hospitality, work stress can intensify. In a […]

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May 2 2021 How to Resolve Conflict in the Workplace When Stakes are High

It’s inevitable that any hospitality business will eventually encounter some type of conflict. Research indicates that an overwhelming 85% of workers experience some degree of workplace conflict. That same report found that on average, each employee spends 2.1 hours every week (or approximately one day a month) dealing with conflict in some manner. Time is […]

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May 1 2021 Managed WiFi for MDUs: Maximizing Internet Capabilities for Multiple-Dwelling Units

Property-wide wireless Internet in multiple-dwelling unit (MDU) complexes has become a standard expectation. Managed WiFi for MDUs has become increasingly in-demand as today’s property owners and managers compete to provide the most appealing and up-to-date amenities for their communities. Whether it’s an apartment complex, assisted living facility, or college dorm, there are unique challenges when […]

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April 10 2021 5 Common Problems with Wireless Access Point Design (and How to Prevent Them)

In order to design a high-performing WiFi network that delivers optimal coverage across the entire premise, the strategic placement of wireless access points is fundamentally critical. Access points, which are positioned throughout a property and connect to a wired network, allow devices to connect to that network via a wireless signal. They are the foundation […]

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April 5 2021 How to Start a Hotel Business? What Are Average Startup Costs?

Starting your own hotel extends well beyond offering a place for people to sleep. Successful hotel businesses center on providing an exceptional experience that exceeds guests’ expectations, whether they’re vacationing tourists or business travelers. Like any hospitality business, entrepreneurs must exercise a sense of empathy and know their target customers’ needs. The type of guests […]

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March 29 2021 5 Digital Technology Trends Reshaping the Hospitality Industry

Not only is it critical to stay on top of the latest technology trends in hospitality, but given the highly competitive nature of the industry, hotel entrepreneurs and managers need to evolve alongside these trends. Between augmented and virtual reality, AI-driven automation, and IoT integrations that streamline the guest experience, the technology trends and cutting-edge […]

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March 24 2021 5 Employee Incentive Ideas to Motivate Hospitality Staff

The Hospitality industry is infamous for staffing and employee retention issues. Job burnout and dissatisfaction are frequent challenges for hospitality managers and leaders. With this in mind, it’s crucial for hotel managers and hospitality HR departments to invest in their employees well beyond just a paycheck. Below we share five employee incentive ideas that motivate […]

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March 22 2021 How to Be Successful Hotel GM and Thrive in the Hospitality Industry

As anyone in Hospitality will confirm, hotel General Managers (GMs) have their work cut out for them. According to Indeed, hotel managers typically need at least five years of on-the-job hospitality experience working in varying departments, and that’s on the early end of the career spectrum. The long and bumpy road of growing one’s career […]

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March 16 2021 7 Lifestyle Habits of Highly Productive People

For the several last decades, the idea of being productive has centered on working hard, working smart, and putting in the hours. But these productivity measures are arbitrary societal constructs that fail to acknowledge the key habits and routines that ultimately shape our lifestyle as a whole. In today’s modern mindset of working smarter and […]

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March 2 2021 WiFi: A Must-Have for Today’s Senior & Assisted Living Centers

As more and more seniors adopt smartphones, tablets, and Internet-enabled technologies, residences like assisted living facilities and senior care centers must keep pace with adequate WiFi solutions to remain competitive. In the world of multiple dwelling units, or MDU’s, assisted living WiFi is crucial for residents and guests. Unlike college campuses and other residential living […]

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February 8 2021 7 Most Important Characteristics of Successful Entrepreneurs

Many factors can shape an entrepreneur’s success as they launch, operate, and scale their hospitality business. These factors often include the timing of their business launch, the amount of capital they can obtain, the market’s competitive nature, their supply chain’s dependability, and the current economic climate. In addition to these external factors, successful entrepreneurs have […]

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February 4 2021 How to Avoid Burnout at Work? 3 Ways to Prevent Professional Fatigue in Hospitality

The Hospitality industry is notorious for high rates of employee burnout. With most job roles being highly labor-intensive and emotionally consuming due to intense interpersonal relationships, Hospitality employees encounter higher burnout rates than most other industries. Mayo Clinic describes burnout as a state of physical or emotional exhaustion that also involves a sense of reduced […]

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January 12 2021 5 Things to Consider When Choosing Managed Internet Services

Maintaining a secure and effective internet network is a rather difficult job if you lack the know-how. Most businesses understand this is something they cannot often handle themselves. To ensure their WiFi is up and running, most organizations decide to go with a managed internet service. Investing in managed internet should guarantee high-performance internet connectivity […]

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January 8 2021 Leadership Skills to Advance Your Career in the Hospitality Industry

Great leaders are people whom one would never expect to lead. They come from all walks of life and usually never end up following the predetermined path to leadership. Now, some people are born leaders, but more often than not, leaders are people who wish to see change and use that fire inside of themselves […]

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January 5 2021 How to Run a Hotel Business Successfully

Unlike retail shops and restaurants, running a successful hotel business requires a unique set of entrepreneurial and leadership skills. Having a convenient location, great amenities, and a solid business plan is one thing. But how you go about organizing your team and delivering impeccable guest experiences is another. With more than 74,000 hospitality providers in […]

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December 9 2020
December 9 2020 Types of Wireless Site Surveys: Which is Best for Hotel WiFi

Picture this: You are on a business trip, pacing back and forth across your hotel room floor while you take a very important business call. The person on the other end of the line is just about to give you a piece of crucial information when all of a sudden… they cut off mid-sentence. You […]

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December 8 2020 Hotel Branding Strategy: How to Create an Alluring Brand Identity

While your personal identity sets you apart from every other individual on the planet, a brand identity can be the special factor that helps a business distinguish itself from other businesses. Much like an attitude, the ways in which you spend your time, or how you treat other people, a successful company must collect certain […]

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December 8 2020 7 Keys to Being Successful in the Hospitality Industry

Julia Sugarbaker said it best, “Hospitality is simply an opportunity to show love and care.”  There is no other industry in the world where people get to care for people the way that they do in the hospitality industry. Whether you are waiting tables at a diner, mixing drinks at a local watering hole, checking […]

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November 26 2020 The Intersection Between IoT and Social Entertainment Venues

If you aren’t a tech guru or even someone who hasn’t spent time on the phone with a WiFi provider setting-up WiFi in your home, then the acronym ‘IoT’ is probably just a jumble of random letters to your brain. IoT stands for the “internet of things”. To put it plainly, IoT is a system […]

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November 19 2020 How to Become a Good Hotel Manager? Develop These Important Qualities & Characteristics

To quote the award-winning author and speech-coach, Patricia Fripp, “It’s not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” Operating a successful hotel can be made or broken by hotel management. Like all in a management position, a hotel manager […]

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November 12 2020 Hotel Reputation Management: 3 Tools and Platforms to Keep Online Sentiment Positive

Online reputation management is a cornerstone of any successful business- be it hospitality, technology, or retail. Reputation management involves utilizing platforms (i.e. Google, Facebook, and Yelp) to monitor customer reviews. Reading reviews gives businesses insight into what is working for their consumers and what is not. A recent TripAdvisor study showed that 83% of those […]

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November 9 2020 Providing Guest WiFi as a Service: Solutions for the Hospitality Industry

Keeping your visitors and hospitality staff connected is essential. Nevertheless, the sheer number of guest devices and streaming activities makes it difficult for wireless networks to keep up. A guest WiFi as a Service platform puts the control in your hands while eliminating the headache of managing your hotel internet. Learn how high-speed WiFi solutions […]

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October 27 2020 Cox Business’ Blueprint RF Launches Upgraded WiFi Network Platform

DG2 is redefining managed WiFi with enhanced capabilities and comprehensive modern architecture. ATLANTA, Oct. 27, 2020 – Blueprint RF, a Cox Business company, today announced the launch of its new all-in-one managed WiFi platform – DG2. Built with the needs of modern hotels and other businesses in mind, this out-of-the-box solution integrates network appliances into […]

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September 17 2020
September 17 2020 Cox Business’ Blueprint RF Welcomes New Senior Sales Leader

Sales veteran Kathy Hatala brings a long history of increasing revenue, delivering results ATLANTA. – Sept. 17, 2020 – Blueprint RF, a Cox Business company, announced the appointment of Kathy Hatala as its new director of sales. In this role, she will lead Blueprint RF’s sales efforts with a renewed focus on developing and nurturing […]

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September 9 2020
September 9 2020 Is Your Hotel WiFi Safe for Guests? How to Make Hotel Wifi Secure

Can your guests safely use their banking app on your wireless network? What happens if an unsuspecting traveler downloads malware? With cybercrime rising, a recent survey shows that 85% of hoteliers believe it’s very important “for guests to know that the hotel WiFi service they’re using is secure and able to safeguard their privacy.” However, […]

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August 20 2020
August 20 2020 What is Managed WiFi? What Solutions Do Today’s Hotels Need?

New hospitality technologies support efficient operations and stellar guest experiences. Yet, adding IoT solutions or hosting large conferences may strain your existing system. Your tech amenities won’t deliver a high return on investment without a stable and secure wireless network. Therein lies another challenge.  Overseeing your WiFi system is a full-time job. It requires time and financial […]

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June 30 2020
June 30 2020 Cox Business’ Blueprint RF Appoints New Leadership Team

Co-Founder and industry pioneer Ron Peterson to retire effective July 1, 2020   ATLANTA. – June 30, 2020 – Blueprint RF, a Cox Business company, announced today two new executive appointments as the company pursues continued growth and celebrates the retirement of its CEO and founder, Ron Peterson. Jady West, an industry veteran with Cox […]

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June 23 2020 Internet for Hotels: How Much Does Hotel WiFi Installation Cost?

Choosing the best internet for hotels is no easy task. Along with assessing your WiFi installation cost, you need a strategy to ensure a return on your investment. However, estimating a price tag for your wireless amenities is challenging, as each building needs a custom solution. Although your final hotel WiFi cost may vary, the […]

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June 1 2020 How to Build a Hotel Guest WiFi Network That’s Secure & Reliable

Does your hotel guest WiFi network delight business and leisure clients? A stable and fast connection using the latest security protocols gives an excellent first impression of your brand. Your guests don’t have to question your internet capability because it works well as soon as they step foot on your property. But, legacy systems weren’t […]

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April 24 2020 IoT Solutions for Hotels: The Future for the Hospitality Industry

As private users embrace the internet of things (IoT), hotels look for connected solutions to add extra value. Your hotel guests want every comfort of home, including voice-activated services. Hoteliers need more ways to reduce expenses while improving customer experience. Smart technology, like IoT solutions, delivers both. According to CSGI, “94% of organizations that have […]

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April 15 2020 Hotel WiFi Network Design: Best Practices and Installation Strategies

Is it time to update your hotel WiFi network design? Boosting your internet speed or server capacity helps deliver fast WiFi to guests. But, using a system designed for offices as opposed to a custom hotel WiFi solution creates issues. It may limit your conference presenters from live streaming during the event. Or you find […]

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March 25 2020
March 25 2020 Our COVID-19 Update

The world around us has changed rapidly in recent months, and nowhere is that more true than in the Hospitality and travel industry. And while the next few months are unclear, our commitment to this community is unwavering. To address the quickly-changing landscape, we have reached out to some of our industry partners to learn […]

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March 16 2020
March 16 2020 Hotel WiFi Security & Privacy: Addressing the Security Concerns of Hotel Guests

Are your guests concerned about hotel WiFi security and privacy? Travelers want convenience. But, it’s expensive and time-consuming to monitor data breaches or, worse, fraudulent activity. As more consumers use data tracking tools, their awareness about cybersecurity grows. Secure websites using HTTPS soothes some worries. Yet, customers also want to know their data is safe […]

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February 12 2020
February 12 2020 Blueprint RF Awarded First Place, Overall Partner Performance from Marriott International

ATLANTA – Feb. 12, 2020 – Blueprint RF, a Cox Communications Company, was recently awarded first place in Overall Partner Performance, Americas Region, in the inaugural Property Internet Award of Excellence from Marriott International. Acquired by Cox in August 2017, Blueprint RF is a leading managed network solutions provider serving major hotel brands and properties […]

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January 8 2020 Free or Fee-based WiFi? What HSIA Means for Hotels?

Will you adjust your hotel’s High Speed Internet Access (HSIA) pricing structure this year? As hoteliers prioritize technology investments while reducing costs in other areas, the question of free or fee-based Wifi often comes up. The answer plays a substantial role in overall guest experience and, ultimately, your hotel’s revenue. As the recent Hospitality Technology […]

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September 23 2019 10 Books to Keep You Ahead of the Game

So much about management, marketing, and entrepreneurship centers around knowing your competitors and your client base. While understanding the layout of the field and the key players involved is crucial in reaching your goals, your attitude, outlook, and the daily practices you employ can easily undermine you. To help you keep ahead of the game, […]

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September 12 2019 15 Hospitality Leaders Share Their Best Business Advice

In the hospitality industry, customer experience is king. What does it take to succeed, grow as a professional, and lead better in a business that is chaotic and ever-changing? Here’s what 15 hospitality leaders, past and present, had to say. Gray Shealy, AVP of Architectural Design and Innovation, Royal Caribbean Cruises “Respect for others will […]

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August 19 2019 Top 5 Hotel WiFi Design Mistakes and How To Avoid Them

Looking for help upgrading or installing your hotel WiFi? You’re not alone. According to a 2019 Lodging Technology Study by Hospitality Tech magazine, hoteliers are increasing their IT budgets in 2019 to invest in equipment and system upgrades. One of the core areas of investment is hotel WiFi hardware and software systems to manage the […]

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July 17 2019 Top 10 Ways to Work Smarter, Not Harder

You’ve heard it already: to get ahead in business, you need to work smarter, not harder. It’s a nugget of wisdom that applies to any area of life, but it’s become such a cliche that the idea behind the saying needs revisiting. At the end of the day, working hard isn’t what delivers your results. […]

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June 12 2019
June 12 2019 Blueprint RF to Showcase Updated Network Intelligence Dashboard and Demonstrate Propriety ‘Live As-Built’ Concept at HITEC® 2019

MINNEAPOLIS and ATLANTA – June 12, 2019 – Blueprint RF, a Cox Business company, will be showcasing their latest technology and upgrades to their network intelligence platform at booth #2926 at the Hospitality Industry Technology Exposition and Conference. Blueprint RF delivers a comprehensive suite of network controls through its comprehensive cloud-based data-warehouse and adapted toolkit. […]

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June 7 2019
June 7 2019 Blueprint RF Grows Sales Team with Two Strategic Sales Additions

ATLANTA – June 3, 2019 – Blueprint RF, a Cox Business company, welcomes both David Elrod and Sunshine K. Hodges to the sales team. Blueprint RF, a division of Cox Business, is a leading provider of technology solutions to hospitality clients. Built from the ground up by a team of highly qualified industry leaders and […]

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June 2 2019 7 Things Mentally Strong People Do

Viral blog post “13 Things Mentally Strong People Don’t Do” became a cultural phenomenon that inspired two books. Written by a social worker after the death of her husband, the list shows ways most people unconsciously make life more challenging with bad mental habits, fears, and subliminal thought patterns. We thought we’d flip the script with […]

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May 28 2019 How to Listen to Others Instead of Just Hearing Them

What’s the difference between hearing and listening? While it might seem like they’re two sides of the same coin, there’s actually a huge gap between them. The classic research on the subject, Edgar Dales’ Cone of Experience, suggests that we only remember between 25 and 50 percent of what we hear. In an hour-long meeting, […]

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May 24 2019 Read This Before You Upgrade Your Hotel WiFi Network

Your hotel’s WiFi network is a crucial part of your guests’ experience. The hotel marketing experts at Revinate dug through over 53 million hotel reviews on sites like Yelp! and proprietary customer data from the hospitality industry. What they found was astonishing: internet-related reviews have a much lower overall score than those that don’t mention […]

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April 15 2019
April 15 2019 Blueprint RF Keeps Club Magnolia Guests Connected During the Masters

ATLANTA – April 2, 2018 – Guests of Augusta, Georgia’s exclusive, five-star Club Magnolia will once again enjoy high-speed wireless connectivity compliments of Blueprint RF, which is owned by Cox Communications, Inc., who also owns Cox Business. Blueprint RF will provide high-bandwidth connectivity for the VIP guests who visit the Club during Master’s week. “From our putting green […]

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January 19 2019
January 19 2019 Blueprint RF Chosen by Uptown Suites for Best-In-Class Guest Connectivity

Today’s travelers demand top of the line technology packages from their lodging providers. Uptown Suites surpasses its guests’ expectations by providing amenities such as free super fast Wi-Fi, 43″ Smart HDTVs, rapid charge USB ports, an electric car charging station, and even cellular signal boosters in their latest Homestead, FL property.

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August 9 2017
August 9 2017 Cox Communications Acquires Blueprint RF

Strategic acquisition expands Cox Business’ network solutions for hotels nationwide ATLANTA (Aug.9, 2017)– Cox Communications today announced that it has finalized its acquisition of Blueprint RF, a leading managed network solutions provider serving major hotel brands and hotel properties across the United States. The acquisition of Blueprint RF, based in Norcross, Ga., immediately expands Cox […]

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November 9 2016
November 9 2016 Blueprint RF Upgrades Great Wolf Resorts’ WiFi – The Future is Now

Norcross, GA (November 9) – To meet the needs of today’s mobile, posting, streaming and gaming family travelers, Great Wolf Resorts has upgraded its system network from the guest room to the water park. Recently, Blueprint RF installed a top-of-the line, Cisco® Enterprise-Grade Network in 10 Great Wolf Lodge Resorts. Providing coverage across the expansive family destination resorts required […]

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July 19 2016
July 19 2016 Bulk TV to Offer Blueprint RF HSIA and WiFi Solutions

Norcross, Georgia & Raleigh, North Carolina – July 19, 2016 – Bulk TV and Internet (Bulk TV) has expanded its portfolio of offerings to include Blueprint RF‘s turn-key network systems, providing customers a secure, managed, and rules-based Internet connection. Blueprint RF services are approved by most major hotel brands and offer Bulk TV’s customers the same reliability as […]

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June 20 2016
June 20 2016 Blueprint RF Puts Intelligence in the Help Desk with the Network Operations Center (NOC)

Norcross, GA (June 20) – Blueprint RF announces the launch of a revolutionary and propriety Network Operations Center (NOC) technology platform designed to accelerate network issues response times and successful resolution, no matter how large or small the issue. Drawing from Blueprint RF’s broad data storage and analytics architecture, Help Desk agents now actively leverage […]

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June 15 2016
June 15 2016 Blueprint RF Reaches Settlement with Nomadix in Gateway Server Litigation

ATLANTA (June 15) – Blueprint RF (Hospitality Core Services, LLC), a next-generation hotel network systems provider, has entered into a settlement agreement with Nomadix, Inc. to resolve their patent litigation filed in the Central District Court of California. Under the terms of the settlement, Nomadix has agreed to dismiss all claims in the lawsuit, and […]

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March 10 2016
March 10 2016 Blueprint RF Connects Masters Golf Tournament Guests at Augusta’s Exclusive Club Magnolia

It’s Blueprint RF’s fifth consecutive year helping guests stay connected during the Masters Atlanta (March 10) – Augusta, Georgia’s exclusive five-star hospitality venue, Club Magnolia, has chosen Blueprint RF as their WiFi provider during The Masters golf tournament for the fifth consecutive year. Blueprint RF will provide connectivity for elite guests who are expected to […]

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We work with several major brands and management companies, including:

Marriott Guest WiFi Provider
Hilton Hotels and Resorts
Hyatt Hotels Network Service Provider
Great Wolf Lodge Network Services Provider
Bluegreen Vacations Network Service Provider