Out of the Blue

If you aren’t a tech guru or even someone who hasn’t spent time on the phone with a WiFi provider setting-up WiFi in your home, then the acronym ‘IoT’ is probably just a jumble of random letters to your brain. IoT stands for the “internet of things”. To put it plainly, IoT is a system […]

To quote the award-winning author and speech-coach, Patricia Fripp, “It’s not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” Operating a successful hotel can be made or broken by hotel management. Like all in a management position, a hotel manager […]

This post is part of BlueprintRF’s entrepreneur series, a collection of articles intended to equip business owners and executives with the tools, information, and resources they need to thrive in the hospitality industry. Online reputation management is a cornerstone of any successful business- be it hospitality, technology, or retail. Reputation management involves utilizing platforms (i.e. […]

Keeping your visitors and hospitality staff connected is essential. Nevertheless, the sheer number of guest devices and streaming activities makes it difficult for wireless networks to keep up. A guest WiFi as a Service platform puts the control in your hands while eliminating the headache of managing your hotel internet. Learn how high-speed WiFi solutions […]

DG2 is redefining Hospitality WiFi with enhanced capabilities and comprehensive modern architecture. ATLANTA, Oct. 27, 2020 – Blueprint RF, a Cox Business company, today announced the launch of its new all-in-one hospitality WiFi platform – DG2. Built with the needs of modern hotels in mind, this out-of-the-box solution integrates network appliances into one a single […]

Sales veteran Kathy Hatala brings a long history of increasing revenue, delivering results ATLANTA. – Sept. 17, 2020 – Blueprint RF, a Cox Business company, announced the appointment of Kathy Hatala as its new director of sales. In this role, she will lead Blueprint RF’s sales efforts with a renewed focus on developing and nurturing […]

Can your guests safely use their banking app on your wireless network? What happens if an unsuspecting traveler downloads malware? With cybercrime rising, a recent survey shows that 85% of hoteliers believe it’s very important “for guests to know that the hotel WiFi service they’re using is secure and able to safeguard their privacy.” However, […]

New hospitality technologies support efficient operations and stellar guest experiences. Yet, adding IoT solutions or hosting large conferences may strain your existing system. Your tech amenities won’t deliver a high return on investment without a stable and secure wireless network. Therein lies another challenge.  Overseeing your WiFi system is a full-time job. It requires time and financial […]

Co-Founder and industry pioneer Ron Peterson to retire effective July 1, 2020   ATLANTA. – June 30, 2020 – Blueprint RF, a Cox Business company, announced today two new executive appointments as the company pursues continued growth and celebrates the retirement of its CEO and founder, Ron Peterson. Jady West, an industry veteran with Cox […]

Choosing the best internet for hotels is no easy task. Along with assessing your WiFi installation cost, you need a strategy to ensure a return on your investment. However, estimating a price tag for your wireless amenities is challenging, as each building needs a custom solution. Although your final hotel WiFi cost may vary, the […]

Does your hotel guest WiFi network delight business and leisure clients? A stable and fast connection using the latest security protocols gives an excellent first impression of your brand. Your guests don’t have to question your internet capability because it works well as soon as they step foot on your property. But, legacy systems weren’t […]

As private users embrace the internet of things (IoT), hotels look for connected solutions to add extra value. Your hotel guests want every comfort of home, including voice-activated services. Hoteliers need more ways to reduce expenses while improving customer experience. Smart technology, like IoT solutions, delivers both. According to CSGI, “94% of organizations that have […]

Is it time to update your hotel WiFi network design? Boosting your internet speed or server capacity helps deliver fast WiFi to guests. But, using a system designed for offices as opposed to a custom hotel WiFi solution creates issues. It may limit your conference presenters from live streaming during the event. Or you find […]

The world around us has changed rapidly in recent months, and nowhere is that more true than in the Hospitality and travel industry. And while the next few months are unclear, our commitment to this community is unwavering. To address the quickly-changing landscape, we have reached out to some of our industry partners to learn […]

Are your guests concerned about hotel WiFi security and privacy? Travelers want convenience. But, it’s expensive and time-consuming to monitor data breaches or, worse, fraudulent activity. As more consumers use data tracking tools, their awareness about cybersecurity grows. Secure websites using HTTPS soothes some worries. Yet, customers also want to know their data is safe […]

ATLANTA – Feb. 12, 2020 – Blueprint RF, a Cox Communications Company, was recently awarded first place in Overall Partner Performance, Americas Region, in the inaugural Property Internet Award of Excellence from Marriott International. Acquired by Cox in August 2017, Blueprint RF is a leading managed network solutions provider serving major hotel brands and properties […]

Will you adjust your hotel’s High Speed Internet Access (HSIA) pricing structure this year? As hoteliers prioritize technology investments while reducing costs in other areas, the question of free or fee-based Wifi often comes up. The answer plays a substantial role in overall guest experience and, ultimately, your hotel’s revenue. As the recent Hospitality Technology […]

So much about management, marketing, and entrepreneurship centers around knowing your competitors and your client base. While understanding the layout of the field and the key players involved is crucial in reaching your goals, your attitude, outlook, and the daily practices you employ can easily undermine you. To help you keep ahead of the game, […]

In the hospitality industry, customer experience is king. What does it take to succeed, grow as a professional, and lead better in a business that is chaotic and ever-changing? Here’s what 15 hospitality leaders, past and present, had to say. Gray Shealy, AVP of Architectural Design and Innovation, Royal Caribbean Cruises “Respect for others will […]

Looking for help upgrading or installing your hotel WiFi? You’re not alone. According to a 2019 Lodging Technology Study by Hospitality Tech magazine, hoteliers are increasing their IT budgets in 2019 to invest in equipment and system upgrades. One of the core areas of investment is hotel WiFi hardware and software systems to manage the […]

You’ve heard it already: to get ahead in business, you need to work smarter, not harder. It’s a nugget of wisdom that applies to any area of life, but it’s become such a cliche that the idea behind the saying needs revisiting. At the end of the day, working hard isn’t what delivers your results. […]

MINNEAPOLIS and ATLANTA – June 12, 2019 – Blueprint RF, a Cox Business company, will be showcasing their latest technology and upgrades to their network intelligence platform at booth #2926 at the Hospitality Industry Technology Exposition and Conference. Blueprint RF delivers a comprehensive suite of network controls through its comprehensive cloud-based data-warehouse and adapted toolkit. […]

ATLANTA – June 3, 2019 – Blueprint RF, a Cox Business company, welcomes both David Elrod and Sunshine K. Hodges to the sales team. Blueprint RF, a division of Cox Business, is a leading provider of technology solutions to hospitality clients. Built from the ground up by a team of highly qualified industry leaders and […]

Viral blog post “13 Things Mentally Strong People Don’t Do” became a cultural phenomenon that inspired two books. Written by a social worker after the death of her husband, the list shows ways most people unconsciously make life more challenging with bad mental habits, fears, and subliminal thought patterns. We thought we’d flip the script with […]

What’s the difference between hearing and listening? While it might seem like they’re two sides of the same coin, there’s actually a huge gap between them. The classic research on the subject, Edgar Dales’ Cone of Experience, suggests that we only remember between 25 and 50 percent of what we hear. In an hour-long meeting, […]

Your hotel’s WiFi network is a crucial part of your guests’ experience. The hotel marketing experts at Revinate dug through over 53 million hotel reviews on sites like Yelp! and proprietary customer data from the hospitality industry. What they found was astonishing: internet-related reviews have a much lower overall score than those that don’t mention […]

ATLANTA – April 2, 2018 – Guests of Augusta, Georgia’s exclusive, five-star Club Magnolia will once again enjoy high-speed wireless connectivity compliments of Blueprint RF, which is owned by Cox Communications, Inc., who also owns Cox Business. Blueprint RF will provide high-bandwidth connectivity for the VIP guests who visit the Club during Master’s week. “From our putting green […]

Today’s travelers demand top of the line technology packages from their lodging providers. Uptown Suites surpasses its guests’ expectations by providing amenities such as free super fast Wi-Fi, 43″ Smart HDTVs, rapid charge USB ports, an electric car charging station, and even cellular signal boosters in their latest Homestead, FL property.

Strategic acquisition expands Cox Business’ network solutions for hotels nationwide ATLANTA (Aug.9, 2017)– Cox Communications today announced that it has finalized its acquisition of Blueprint RF, a leading managed network solutions provider serving major hotel brands and hotel properties across the United States. The acquisition of Blueprint RF, based in Norcross, Ga., immediately expands Cox […]

Norcross, GA (November 9) – To meet the needs of today’s mobile, posting, streaming and gaming family travelers, Great Wolf Resorts has upgraded its system network from the guest room to the water park. Recently, Blueprint RF installed a top-of-the line, Cisco® Enterprise-Grade Network in 10 Great Wolf Lodge Resorts. Providing coverage across the expansive family destination resorts required […]

Norcross, Georgia & Raleigh, North Carolina – July 19, 2016 – Bulk TV and Internet (Bulk TV) has expanded its portfolio of offerings to include Blueprint RF‘s turn-key network systems, providing customers a secure, managed, and rules-based Internet connection. Blueprint RF services are approved by most major hotel brands and offer Bulk TV’s customers the same reliability as […]

Norcross, GA (June 20) – Blueprint RF announces the launch of a revolutionary and propriety Network Operations Center (NOC) technology platform designed to accelerate network issues response times and successful resolution, no matter how large or small the issue. Drawing from Blueprint RF’s broad data storage and analytics architecture, Help Desk agents now actively leverage […]

ATLANTA (June 15) – Blueprint RF (Hospitality Core Services, LLC), a next-generation hotel network systems provider, has entered into a settlement agreement with Nomadix, Inc. to resolve their patent litigation filed in the Central District Court of California. Under the terms of the settlement, Nomadix has agreed to dismiss all claims in the lawsuit, and […]

It’s Blueprint RF’s fifth consecutive year helping guests stay connected during the Masters Atlanta (March 10) – Augusta, Georgia’s exclusive five-star hospitality venue, Club Magnolia, has chosen Blueprint RF as their WiFi provider during The Masters golf tournament for the fifth consecutive year. Blueprint RF will provide connectivity for elite guests who are expected to […]