A COVID-19 update: Read more…

Customer Portal

Technological glitches can turn a glowing 5-star guest review into a devastating 1-star rant.

When guests stay in a hotel, they expect everything to go smoothly. This means efficient check-in processes, a stay with reliable modern amenities, and a seamless check-out experience. Any sort of hiccup, like a data interruption, can negatively impact guest experience. Unfortunately, major interruptions such as power outages usually cannot be anticipated.

So, how can you reduce downtime, ensure high performance, and promote faster network recovery times? High availability clusters are a crucial component to accomplishing just those things, and ultimately to maintaining a positive guest experience.

What are High Availability Clusters?

A high availability cluster is a group of servers connected by a network switch or router. The high availability system architecture is built on the notion that systems should always have a backup plan – and a backup plan to the backup plan. Rather than a single server, the use of server clusters provides contingencies against outages.

A high availability cluster aims to provide redundancy for critical services such as email, web applications, database management, and other mission-critical functions. A high availability cluster also provides redundancy for non-mission-critical functions like file systems storage and data backups.

Why Choose a High Availability Cluster?

There are many server technologies available today with impressive capabilities. With several options for your network’s architecture, why are HAC (high availability clusters) such a strong choice?

High availability clusters provide several benefits:

The technical implications are impressive, but the most important part is the impact of such a technology on businesses. For any company to buy into technology it’s understandable to question its effect on your bottom line.

Real-World Benefits of High Availability Clusters & System Architecture

We’ve discussed the technological benefits, but what does it mean for your hotel?

Your guest experience is in part attributed to the power and reliability of your network. Using a high availability cluster allows for proper load balancing, making for a more efficient data flow. This means the entire operation runs faster, positively impacting the guest experience.

The most significant effect is the prevention of complete data interruption. If such an interruption occurs, it leaves a sizeable negative impression on your guests. If this data interruption were to last for an extended period, the number of guests impacted could be massive.

Many unhappy guests are a recipe for poor online reviews, with potentially devastating effects. The internet holds a lot of power, and it doesn’t take much for unhappy guests to tarnish your reputation and reduce your revenue.

Utilizing a high availability cluster will help avoid this by keeping guests happy with their stay from the moment they enter your hotel until the moment they depart.

Final Thoughts

In today’s world, it is imperative to protect against unforeseen events. In the case of reliable networks, we strongly suggest using high availability clusters to prevent data loss and to keep your guests satisfied and eager to rebook.

BlueprintRF’s DG2 is a server that provides HA clustering for high reliability. If power outages occur, guests will be completely unaware due to the backup systems in place. Bandwidth is dispersed based on usage to ensure optimal performance and reliability. This will power your hotel’s network without interruption and keep those guests satisfied with their stay.

Other similar articles

September 23 2022 How to Increase Hotel WiFi Speed

Public perception of hotel WiFi is not very positive. Like airplanes, airports, and other public spaces with free WiFi, the reputation of hotel WiFi for slow connections and poor reception can cheapen the overall guest experience.  Today’s hotel guests depend on WiFi like they depend on air to breathe. Spotty WiFi during a hotel stay […]

Read complete article
September 8 2022 The Importance of Brand Campaigns: Leveraging Alternative Branding Strategies

No matter how good of service a business provides, successful marketing doesn’t just happen in a vacuum. In order to be successful, businesses need to carefully and methodically approach their marketing. Successful marketing is done through executing the right blend of strategies — and doing so consistently. Finding the right formula for a business can be […]

Read complete article
July 15 2022 Overcoming the 5 Biggest Challenges Facing the Hotel Industry With Technology

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

Read complete article

We work with several major brands and management companies, including: