Hotel WiFi

Helping Prevent Common Hotel Scams With Network Cybersecurity The hospitality industry faces a surge in sophisticated cyber threats and scams. Some industry reports indicate social engineering attacks against hotels increased 300% in the first half of 2024, with vishing emerging as a notable threat vector. These attacks target everything from guest data and payment systems […]

Your Guide to Building a Guest WiFi Network That Can Help You Earn 5-Star Reviews A guest WiFi network creates a separate and secure internet connection specifically for your visitors, running parallel to but isolated from your hotel’s main operational network. This dedicated setup ensures your guests enjoy reliable connectivity throughout their stay while keeping […]

In the modern hotel environment, every network connection should be treated as potentially hostile. This is the foundation of zero trust security. Whether it’s a guest logging into the WiFi, a staff member accessing the property management system, or a vendor maintaining HVAC controls, zero trust cyber security assumes that no user or device can […]

Once viewed as a rarity, remote work has become an integral part of modern professional life. Employees are increasingly seeking flexible work arrangements that allow them to conduct their day-to-day duties from the flexibility of any location. Driven by workforce demand, operational efficiency, and the pandemic, this shift has led to a surge in people […]

Harness the Next-Generation WiFi to Power Innovative Hotel Technology The digital landscape is accelerating at an unprecedented pace, and hospitality finds itself at the forefront of this transformation. As we look ahead, future WiFi technology promises to advance guest experiences and operational efficiencies in ways we’ve never imagined. Buckle up, because the journey towards lightning-fast, […]

Benefits of Using VPN on Hotel WiFi In today’s digital age, the internet has become an indispensable part of travel, whether it’s used for checking emails, navigating one’s surroundings, or staying connected to loved ones while on-the-go. However, the convenience of easily accessible hotel WiFi networks comes with its own set of challenges, primarily concerning […]

  Hotel guest room technology has advanced dramatically in recent years, revolutionizing the hospitality sector and transforming what it means to offer remarkable stays. Today, hotels now have access to an array of automated, AI-driven, and mobile technologies that can improve guest experiences while streamlining their operations. From smart thermostats that optimize temperature control to […]

As hospitality continues to evolve and adapt to changing guest expectations, savvy hoteliers are always on the lookout for innovative ways to improve their operations while enhancing guests’ stays. One promising solution that has gained traction in recent years is hotel automation, which leverages the latest technological advancements to streamline various aspects of the hospitality […]

  Millennial travel has rapidly evolved in recent years, with this generation seeking unique and authentic experiences that differ from the traditional tourism industry. There are several compelling trends that are a driving force behind millennial travel, prompting hospitality providers to rethink how they approach and accommodate this massive demographic. Especially notable compared to older […]

“Do hotels have free WiFi?” This simple question comes with less obvious answers that are worth unpacking. The short answer is yes, most hotels do offer free WiFi to guests. But not all hotel WiFi networks are treated equally. Some hotels charge a premium for higher bandwidth use, which can be a necessary upgrade depending […]

More than just a marketing tool, social media has become an integral way for hotels to engage with guests and enhance their overall experience. From building a rapport, cultivating community, and fostering loyalty with guests, social media effectively establishes an authentic reputation and following while providing a valuable mechanism for hotel guest engagement. Engaging with […]

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

Bleisure travel – the newfound way of combining business and leisure travel – is on the rise in the hospitality industry. As working remotely becomes increasingly common and the gig economy breeds more freelancers and digital nomads, the modern workforce as we know it is melding both work and pleasure amid their travels. What Exactly […]

Hotel WiFi connectivity is an essential service for modern hotel guests. Great connectivity has become a standard amenity for all types of travelers — when a hotel’s WiFi fails to work on a guest’s device, it can be a frustrating experience. Each hotel has its own WiFi infrastructure, which may be maintained internally by a […]

Hotel business centers have grown to become an essential commodity for guest satisfaction and experience. These hubs provide a dedicated space for business travelers to take care of essential duties and tasks, such as taking conference calls, printing important documents, or hunkering down to focus on work. These centers are not limited to executives and […]

How do Hotels Get WiFi in Every Room? Deploying a hotel WiFi network is both an art and a science. It demands the right balance of tech selection and tech utilization, all in an effort to maximize connectivity, reliability, and security. WiFi technology today is vastly different than it was just a few years ago. […]

Providing quality WiFi access to guests remains one of the biggest challenges facing the hotel industry today. As travelers continue to demand more from hotel WiFi networks, hoteliers need to ensure that all aspects of their services are consistently up to modern standards — even down to nuanced data and changes in speed. How, then, […]

Public perception of hotel WiFi is not very positive. Like airplanes, airports, and other public spaces with free WiFi, the reputation of hotel WiFi for slow connections and poor reception can cheapen the overall guest experience.  Today’s hotel guests depend on WiFi like they depend on air to breathe. Spotty WiFi during a hotel stay […]

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

Technology is having an immense impact on how guests experience in-room entertainment. With the rise of streaming services, hotels have begun to offer direct in-room access to content streaming. While pre-installed streaming options are convenient, guests desire access to even more versatile content. The solution? Casting. TV casting gives hotel guests customizable, dynamic access to […]

The current technology trends in hospitality have advanced beyond just offering free WiFi, in-room entertainment, and providing USB chargers for smart devices. Hotels are now offering guests a technology-first approach to address their expectations for a fully connected, highly digital experience. Hotel guests expect their stay to be an augmented extension of everything they can […]