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Customer Portal

Management Team

Our executives bring more than 75 years of combined experience, having worked with the biggest names in Hospitality.

Jady West

Vice President, Cox Business Hospitality Read more

Jady West

Vice President, Cox Business Hospitality

Jady West is a dynamic business leader with over 15 years of experience driving innovation in hospitality technology.

As Vice President, Hospitality for Cox Hospitality Group, Jady spearheads a $120 million portfolio, leading a high-performing team to deliver cutting-edge solutions for hospitality, stadiums, arenas, convention centers, and large public venues. His strategic leadership has secured high-profile national accounts, expanded profitability, and diversified the product portfolio, solidifying Cox’s position as an industry leader.

Prior to joining Cox in 2011, Jady excelled as Director of Sales at T-Mobile USA and AZCom Wireless, where he built top-tier teams and cultivated lasting client partnerships. He earned a Bachelor of Science in Management from the University of Phoenix, receiving the “Most Outstanding Student” award for ranking in the top 3% academically.

A passionate community advocate, Jady mentors’ youth through sports, Boy Scouts of America, and church programs. As Chair of the Henderson Chamber of Commerce, he fosters connections that bridge business and civic impact.

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Scott Watts

Senior Director of Operations Management Read more

Scott Watts

Senior Director of Operations Management

As the Senior Director of Operations Management, Scott Watts has responsibility for Operations for Blueprint RF. By focusing on aligning processes, systems, and technologies, Scott ensures that Blueprint RF customers receive the best possible experience.
 
In addition to his role at Blueprint RF, Scott is also an avid outdoorsman, and an active advocate for sustainable organic agriculture starting with his 80-acre family run ranch in Troy, Alabama.

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Kathy Hatala

Kathy Hatala

Director of Sales Read more
Kathy Hatala

Kathy Hatala

Director of Sales

Kathy leads our sales strategy with national brands, property management groups, and local leadership teams.

She is no stranger to the Cox Business family. Before joining Blueprint, Kathy was senior vice president and principal consultant of National Accounts with Speakeasy, a company that helps professionals achieve greater results through more powerful communication. She managed business development primarily in the entertainment & media industry, including Cox Communications, Cox Automotive, and Cox Media Group.

Kathy previously held executive positions at Turner and Viacom Media Networks, where she led teams focused on content distribution sales & marketing within the cable industry. After graduating from North Carolina State University, she began her career working in sales for The Weather Channel.

“Throughout my career, I’ve been passionate about growing successful sales teams that consistently deliver results,” Kathy said. “I’m thrilled to have the opportunity to join a great company and to lead its high-caliber sales group.”

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Julian Cayetano - Blueprint RF

Julian Cayetano

Manager, Technical Customer Care Read more
Julian Cayetano - Blueprint RF

Julian Cayetano

Manager, Technical Customer Care

Julian manages our customer support teams and overall strategy for leading accounts.

Julian is a seasoned veteran with more than 13 years of experience in the Hospitality industry.  He began his career as a Tier 2 Agent working at Stayonline and evolved into positions including Technical Trainer, Conference Service Engineer, Network Operations Manager, Senior Call Center Manager and Vice President of Strategic Accounts for notable companies like, Stayonline, SONIFI, Guest-Tek, and BlueprintRF.
 
In his role as Vice President of Strategic Accounts at BlueprintRF, Julian operates our day-to-day Customer Support operation as well as provides strategic management of BlueprintRF’s key accounts.  His strong communication and client service skills enhance BlueprintRF’s process-driven management philosophy.
 
Julian holds multiple Cisco Networking Certifications.  Julian’s education includes a Networking Specialist Associate of Applied Science Degree. Julian’s hobbies include spending time with his family, fishing, and playing poker.

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Ed Phillips - Blueprint RF

Ed Phillips

Senior Manager, Financial Planning & Analysis Read more
Ed Phillips - Blueprint RF

Ed Phillips

Senior Manager, Financial Planning & Analysis

Ed directs all aspects of financial reporting and analysis, including monthly close, budgeting, and forecasting.

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Kasi Plaskon

Kasi Plaskon

Senior Manager, Complex Billing Read more
Kasi Plaskon

Kasi Plaskon

Senior Manager, Complex Billing

Kasi is charged with leading our accounting team, overseeing the transactions related to receivables and payables.

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Kenny Grams, Manager, Project Management

Kenny Grams

Manager, Project Management Read more
Kenny Grams, Manager, Project Management

Kenny Grams

Manager, Project Management

Kenny guides a team of project managers to design, install and implement your managed network solutions.

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Dan Apa

Dan Apa

Senior Manager, Development Read more
Dan Apa

Dan Apa

Senior Manager, Development

Dan leads our data capture and management capabilities, as well as overseeing all of the creation and planning of our industry-leading technology.

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A Riley

Alea Riley

Director of Marketing Read more
A Riley

Alea Riley

Director of Marketing

Alea serves as Marketing Director for Cox Business, the parent company of Blueprint RF. In this role, Alea leads national marketing strategies across several vertical industries, including hospitality & healthcare. She oversees all aspects of sales enablement, retention, acquisition, product marketing, partnership marketing, marketing communications, and brand development.

In addition to her role with Blueprint RF, Alea is a member of the Junior League of Atlanta and The Links Incorporated, where she is the Arts Programming Chair.

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We work with several major brands and management companies, including:

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aimbridge
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