Hotel Technology

As hospitality continues to evolve and adapt to changing guest expectations, savvy hoteliers are always on the lookout for innovative ways to improve their operations while enhancing guests’ stays. One promising solution that has gained traction in recent years is hotel automation, which leverages the latest technological advancements to streamline various aspects of the hospitality […]

“Do hotels have free WiFi?” This simple question comes with less obvious answers that are worth unpacking. The short answer is yes, most hotels do offer free WiFi to guests. But not all hotel WiFi networks are treated equally. Some hotels charge a premium for higher bandwidth use, which can be a necessary upgrade depending […]

More than just a marketing tool, social media has become an integral way for hotels to engage with guests and enhance their overall experience. From building a rapport, cultivating community, and fostering loyalty with guests, social media effectively establishes an authentic reputation and following while providing a valuable mechanism for hotel guest engagement. Engaging with […]

As more and more people vote with their dollars to combat climate change, reduce waste, and curtail damages we inflict on the planet, hoteliers are compelled to re-examine their priorities and cater to the growing environmental and sustainability concerns of guests. In a 2021 Sustainable Travel Report published by Booking.com, 83 percent of travelers believe […]

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

Bleisure travel – the newfound way of combining business and leisure travel – is on the rise in the hospitality industry. As working remotely becomes increasingly common and the gig economy breeds more freelancers and digital nomads, the modern workforce as we know it is melding both work and pleasure amid their travels. What Exactly […]

Public perception of hotel WiFi is not very positive. Like airplanes, airports, and other public spaces with free WiFi, the reputation of hotel WiFi for slow connections and poor reception can cheapen the overall guest experience.  Today’s hotel guests depend on WiFi like they depend on air to breathe. Spotty WiFi during a hotel stay […]

No matter how good of service a business provides, successful marketing doesn’t just happen in a vacuum. In order to be successful, businesses need to carefully and methodically approach their marketing. Successful marketing is done through executing the right blend of strategies — and doing so consistently. Finding the right formula for a business can be […]

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

Technology is having an immense impact on how guests experience in-room entertainment. With the rise of streaming services, hotels have begun to offer direct in-room access to content streaming. While pre-installed streaming options are convenient, guests desire access to even more versatile content. The solution? Casting. TV casting gives hotel guests customizable, dynamic access to […]

Research shows that today’s hotel guests expect intuitive WiFi access in their hotels. In a study by Hotel WiFi in 2019, researchers determined that more than 90 percent of hotel owners have experienced an increase in the demand for good WiFi connectivity from customers. To meet this need, hotels need the appropriate network infrastructure. One […]

COVID-19 has shifted the world forever, including nearly every facet of the hospitality industry.  As a virus most easily avoided through strict social distancing, COVID-19 has created countless unique challenges for hotel safety. While these challenges are daunting, the hospitality industry has emphatically responded. Even before the pandemic, hotel technology catered towards efficient travel and […]

Nearly every modern device seems to be “smart” — from phones and tablets, to even our cars and kitchen appliances. Technology has evolved and transformed our day-to-day lives, making little tasks easier, streamlining larger lifts, and overall improving our lives. Today, these smart developments are going even further than our gadgets or cars. Connectivity is […]

Technological glitches can turn a glowing 5-star guest review into a devastating 1-star rant. When guests stay in a hotel, they expect everything to go smoothly. This means efficient check-in processes, a stay with reliable modern amenities, and a seamless check-out experience. Any sort of hiccup, like a data interruption, can negatively impact guest experience. […]

Just because a motel is small does not mean it shouldn’t include the same modern amenities and conveniences of its larger hotel counterparts. Like any lodging provider, a motel’s number one goal should always be guest satisfaction. By focusing on consistently providing a superior guest experience, you’re setting yourself up for financial success by turning […]

The current technology trends in hospitality have advanced beyond just offering free WiFi, in-room entertainment, and providing USB chargers for smart devices. Hotels are now offering guests a technology-first approach to address their expectations for a fully connected, highly digital experience. Hotel guests expect their stay to be an augmented extension of everything they can […]

Security is a top priority for both private and public networks. It’s a foundation for trust among guests, vendors, and employees. Network Access Control is a security solution that functions to ensure that whoever has access to the network has the proper authorization. In simple terms, Network Access Control controls who has access to what […]

With the rise of competition and guest expectations in hospitality, the importance of delivering an exceptional guest experience is a top priority for occupancy and profitability. A positive guest experience is what keeps guests coming back to your hotel stay after stay. So if you want to go above and beyond for your guests, consider […]

Wireless networks, which provide WiFi signals or hotspots, have become the most popular means of Internet connectivity for homes and businesses. Today, most mobile devices now come with a wireless network associated with the device’s carrier. Cafes, restaurants, hotels, and airports are just a few examples where you can expect to find public WiFi. Despite […]

Anyone who’s spent time working in hospitality over the last several years knows that the role of technology in hotels has drastically expanded. Hotel technology trends continue to drive efficiency on many fronts as well as provide better service for guests. From streamlined check-in and service automation to enhance connectivity and smart technology integration, many […]

Hoteliers are always looking for ways to innovate, keep guests satisfied, and drive more bookings. Strategically sound hotel operations don’t only maximize efficiency internally but can also help improve the guest experience and market it in creative ways. There are various measures hotels can take to optimize their operations to reduce costs and maximize guest […]

DG2 is redefining managed WiFi with enhanced capabilities and comprehensive modern architecture. ATLANTA, Oct. 27, 2020 – Blueprint RF, a Cox Business company, today announced the launch of its new all-in-one managed WiFi platform – DG2. Built with the needs of modern hotels and other businesses in mind, this out-of-the-box solution integrates network appliances into […]

Choosing the best internet for hotels is no easy task. Along with assessing your WiFi installation cost, you need a strategy to ensure a return on your investment. However, estimating a price tag for your wireless amenities is challenging, as each building needs a custom solution. Although your final hotel WiFi cost may vary, the […]

Does your hotel guest WiFi network delight business and leisure clients? A stable and fast connection using the latest security protocols gives an excellent first impression of your brand. Your guests don’t have to question your internet capability because it works well as soon as they step foot on your property. But, legacy systems weren’t […]

As private users embrace the internet of things (IoT), hotels look for connected solutions to add extra value. Your hotel guests want every comfort of home, including voice-activated services. Hoteliers need more ways to reduce expenses while improving customer experience. Smart technology, like IoT solutions, delivers both. According to CSGI, “94% of organizations that have […]

Is it time to update your hotel WiFi network design? Boosting your internet speed or server capacity helps deliver fast WiFi to guests. But, using a system designed for offices as opposed to a custom hotel WiFi solution creates issues. It may limit your conference presenters from live streaming during the event. Or you find […]

Will you adjust your hotel’s High Speed Internet Access (HSIA) pricing structure this year? As hoteliers prioritize technology investments while reducing costs in other areas, the question of free or fee-based Wifi often comes up. The answer plays a substantial role in overall guest experience and, ultimately, your hotel’s revenue. As the recent Hospitality Technology […]

Looking for help upgrading or installing your hotel WiFi? You’re not alone. According to a 2019 Lodging Technology Study by Hospitality Tech magazine, hoteliers are increasing their IT budgets in 2019 to invest in equipment and system upgrades. One of the core areas of investment is hotel WiFi hardware and software systems to manage the […]

Your hotel’s WiFi network is a crucial part of your guests’ experience. The hotel marketing experts at Revinate dug through over 53 million hotel reviews on sites like Yelp! and proprietary customer data from the hospitality industry. What they found was astonishing: internet-related reviews have a much lower overall score than those that don’t mention […]