A COVID-19 update: Read more…

Customer Portal

New hospitality technologies support efficient operations and stellar guest experiences. Yet, adding IoT solutions or hosting large conferences may strain your existing system. Your tech amenities won’t deliver a high return on investment without a stable and secure wireless network. Therein lies another challenge. 

Overseeing your WiFi system is a full-time job. It requires time and financial resources to update infrastructure, replace old equipment, and patch firmware. Unexpected outages and expenses diminish budgets and leave your IT team short-handed. Without oversight, you’re blind to potential threats and out-of-balance loads. One packed convention or rogue access point (AP) puts your reputation risk. Few hotels can afford slow speeds or a total shutdown from a ransomware attack. 

Fortunately, managed WiFi providers solve your wireless dilemma with tailored recommendations. Discover how managed WiFi solutions free up resources, improve guest experiences, and ensure smooth operations. 

What does managed WiFi mean?

With managed WiFi, you outsource your wireless network to a third-party vendor. Some internet service providers (ISPs) offer plans for businesses. However, dedicated, managed WiFi providers deliver custom and comprehensive solutions. The latest WiFi as a Service Market Global Report shows, “The managed services segment is expected to lead the WiFi as a service market from 2020 to 2025.” Enterprises turn to managed service providers for their “skilled human resources, infrastructure, and industry certifications.” This cost-effective approach covers services such as: 

In short, your managed WiFi network runs seamlessly in the background. Your IT team isn’t overburdened with infrastructure improvements. And management has access to advanced analytics and reporting features to adjust bandwidth and predict future needs. 

Managed WiFi Vs. Unmanaged

Cloud-managed WiFi solutions remove a considerable workload from your IT staff. With unmanaged or in-house networks, you’re responsible for every component, from WiFi routers to access points. Each element requires updating, patching, and numerous security protocols. Older systems demand extra upkeep, which often means your IT teams spend more time repairing than optimizing your technology solutions. 

With managed WiFi services, your provider develops a secure wireless network and monitors it 24/7/365. You pay a monthly fee, which helps you avoid unexpected expenses. Service providers maintain your system and its components, so you don’t have to worry about patching firmware or updating old devices. By partnering with a hospitality-focused vendor, you get a solution tailored to your hotel. 

How does managed WiFi work?

Once you decide to move forward with managed WiFi for your hotel, the process starts with a site survey and a personalized WiFi network plan. Next, your provider installs and tests your system for optimal performance. Once configured, your network is ready to go. For best results, select a solution that offers ongoing support. For example, providers may supply: 

Cloud Managed WiFi Benefits and Features

Hotel owners switch to a managed WiFi service to preserve time and financial resources while providing a secure and reliable guest WiFi network. Managed solutions offer features, like reporting options and capital planning assistance, that support your current and longterm goals. 

Managed WiFi Benefits

For many hoteliers, the best part of a managed WiFi service is that you can simply call for help. Your provider remotely evaluates your system. They perform updates, identify hazards, and work with you to troubleshoot minor issues. From afar, a managed WiFi provider can even boost a nearby signal as a temporary patch during a device outage. For challenging problems, a certified technician visits your location and resolves the issue. 

Managed WiFi Features

Essential features of managed WiFi for hotels include robust support options, intuitive customer dashboards, and integrated systems. Custom wireless solutions, like the Dominion Platform, collect real-time data. The system learns, tracks and adapts to your guest and property needs without forgoing essential security and privacy protocols.

Managed WiFi providers also offer a range of technical support features. Forget waiting for hours on the phone or online. Instead, reach a technician within a minute or two. Get help with device monitoring, troubleshooting, and replacement along with internet and network support. 

Top Managed WiFi Solutions for Hotels

While your ISP may promote a form of managed WiFi, a company dedicated to the hospitality industry provides a platform solely for hotels. Your provider installs, maintains, and updates your hardware and equipment, like routers, APs, and switches. But, top managed WiFi providers also offer options like: 

Deploy the Best Managed WiFi System

The demand for fast, reliable, and secure internet services is increasing. At the same time, your guests use high-bandwidth applications that place more significant pressure on your network. It no longer makes sense to employ a full staff to manage your hotel’s wireless network. Instead, partner with a reputable managed WiFi service provider dedicated to the hospitality industry. Leverage a custom solution to deliver optimal results so you can reach your short and longterm goals. 

Other similar articles

April 5 2021 How to Start a Hotel Business? What Are Average Startup Costs?

Starting your own hotel extends well beyond offering a place for people to sleep. Successful hotel businesses center on providing an exceptional experience that exceeds guests’ expectations, whether they’re vacationing tourists or business travelers. Like any hospitality business, entrepreneurs must exercise a sense of empathy and know their target customers’ needs. The type of guests […]

Read complete article
March 29 2021 5 Digital Technology Trends Reshaping the Hospitality Industry

Not only is it critical to stay on top of the latest technology trends in hospitality, but given the highly competitive nature of the industry, hotel entrepreneurs and managers need to evolve alongside these trends. Between augmented and virtual reality, AI-driven automation, and IoT integrations that streamline the guest experience, the technology trends and cutting-edge […]

Read complete article
January 12 2021 5 Things to Consider When Choosing Managed Internet Services

Maintaining a secure and effective internet network is a rather difficult job if you lack the know-how. Most businesses understand this is something they cannot often handle themselves. To ensure their WiFi is up and running, most organizations decide to go with a managed internet service. Investing in managed internet should guarantee high-performance internet connectivity […]

Read complete article

We are a preferred vendor for many hotel brands including:

Marriott Guest WiFi Provider
Hyatt Hotels Network Service Provider
Great Wolf Lodge Network Services Provider
Bluegreen Vacations Network Service Provider