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Customer Portal
November 13 2023 A Guide to Mobile Room Key Technology in Hotels

The Benefits of Mobile Room Key Integration Into Guest Rooms Mobile room keys have become a staple technology across many types of hotels. Global hotel chains like Marriott, Hilton, IHG, and AccorHotels, as well as luxury resorts like The Ritz-Carlton, Four Seasons, and Mandarin Oriental, have all adopted mobile room keys for guests. Using cell […]

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October 19 2023 Virtual Reality in the Hotel Industry: Integrations to Know

Integrate Virtual Reality for Powerful New Guest Experiences Virtual reality in the hotel industry is no longer a futuristic concept. It’s here, and it’s transforming the guest experience — even before they book their accommodations. The integration of virtual reality in hotels isn’t just about entertainment. It extends to various aspects like bookings, tours, and […]

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August 14 2023 How to Connect Chromecast, Roku, and Apple TV to Hotel WiFi: A Comprehensive Guide

Step-By-Step Instructions for Connecting Your Favorite Streaming Devices If there’s one trend that’s evolving the delivery of in-room entertainment for hotel guests, it’s enabling the connection between guests’ preferred streaming services and the hotel room’s TVs and WiFi networks. Unfortunately, connecting streaming services and devices like Roku, Apple TV, and Chromecast to hotel WiFi networks […]

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April 26 2023 6 Hotel Sustainability Best Practices for 2023

As more and more people vote with their dollars to combat climate change, reduce waste, and curtail damages we inflict on the planet, hoteliers are compelled to re-examine their priorities and cater to the growing environmental and sustainability concerns of guests. In a 2021 Sustainable Travel Report published by Booking.com, 83 percent of travelers believe […]

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April 12 2023 8 Gen Z Hotel Travel Trends & Habits You Need to Know

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

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October 12 2022 What is Guest WiFi Analytics? Using Data to Build a Stronger Network

Providing quality WiFi access to guests remains one of the biggest challenges facing the hotel industry today. As travelers continue to demand more from hotel WiFi networks, hoteliers need to ensure that all aspects of their services are consistently up to modern standards — even down to nuanced data and changes in speed. How, then, […]

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July 15 2022 Overcoming the 5 Biggest Challenges Facing the Hotel Industry With Technology

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

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July 3 2022 Can I Find Hospitality Jobs Online? Discovering Opportunities for Remote Hospitality Jobs

The global pandemic caused a major shift in the workforce. As the world came to a screeching halt, workers explored new career avenues. Remote work especially revolutionized the labor market in 2020. The practice saves employees hundreds in monthly commuting expenses and hours of exerted energy to travel back and forth to work. With employees […]

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January 20 2022 10 Top Hospitality Technology Trends for 2022

The current technology trends in hospitality have advanced beyond just offering free WiFi, in-room entertainment, and providing USB chargers for smart devices. Hotels are now offering guests a technology-first approach to address their expectations for a fully connected, highly digital experience. Hotel guests expect their stay to be an augmented extension of everything they can […]

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We work with several major brands and management companies, including:

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