Hospitality Technology

As more and more people vote with their dollars to combat climate change, reduce waste, and curtail damages we inflict on the planet, hoteliers are compelled to re-examine their priorities and cater to the growing environmental and sustainability concerns of guests. In a 2021 Sustainable Travel Report published by Booking.com, 83 percent of travelers believe […]

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

Providing quality WiFi access to guests remains one of the biggest challenges facing the hotel industry today. As travelers continue to demand more from hotel WiFi networks, hoteliers need to ensure that all aspects of their services are consistently up to modern standards — even down to nuanced data and changes in speed. How, then, […]

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

The global pandemic caused a major shift in the workforce. As the world came to a screeching halt, workers explored new career avenues. Remote work especially revolutionized the labor market in 2020. The practice saves employees hundreds in monthly commuting expenses and hours of exerted energy to travel back and forth to work. With employees […]

The current technology trends in hospitality have advanced beyond just offering free WiFi, in-room entertainment, and providing USB chargers for smart devices. Hotels are now offering guests a technology-first approach to address their expectations for a fully connected, highly digital experience. Hotel guests expect their stay to be an augmented extension of everything they can […]