A COVID-19 update: Read more…

Customer Portal
August 14 2023 How to Connect Chromecast, Roku, and Apple TV to Hotel WiFi: A Comprehensive Guide

Step-By-Step Instructions for Connecting Your Favorite Streaming Devices If there’s one trend that’s evolving the delivery of in-room entertainment for hotel guests, it’s enabling the connection between guests’ preferred streaming services and the hotel room’s TVs and WiFi networks. Unfortunately, connecting streaming services and devices like Roku, Apple TV, and Chromecast to hotel WiFi networks […]

Read complete article
May 24 2023 Do Hotels Have Free WiFi? Benefits and Drawbacks of Free Hotel WiFi

“Do hotels have free WiFi?” This simple question comes with less obvious answers that are worth unpacking. The short answer is yes, most hotels do offer free WiFi to guests. But not all hotel WiFi networks are treated equally. Some hotels charge a premium for higher bandwidth use, which can be a necessary upgrade depending […]

Read complete article
May 10 2023 6 Hotel Guest Engagement Ideas & Strategies Using Social Media

More than just a marketing tool, social media has become an integral way for hotels to engage with guests and enhance their overall experience. From building a rapport, cultivating community, and fostering loyalty with guests, social media effectively establishes an authentic reputation and following while providing a valuable mechanism for hotel guest engagement. Engaging with […]

Read complete article
April 26 2023 6 Hotel Sustainability Best Practices for 2023

As more and more people vote with their dollars to combat climate change, reduce waste, and curtail damages we inflict on the planet, hoteliers are compelled to re-examine their priorities and cater to the growing environmental and sustainability concerns of guests. In a 2021 Sustainable Travel Report published by Booking.com, 83 percent of travelers believe […]

Read complete article
April 12 2023 8 Gen Z Hotel Travel Trends & Habits You Need to Know

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

Read complete article
March 23 2023 What is Bleisure? Preparing Hotel Work Spaces for Bleisure Travel

Bleisure travel – the newfound way of combining business and leisure travel – is on the rise in the hospitality industry. As working remotely becomes increasingly common and the gig economy breeds more freelancers and digital nomads, the modern workforce as we know it is melding both work and pleasure amid their travels. What Exactly […]

Read complete article
February 25 2023
February 25 2023 Hotel WiFi Not Working? Find Out Why and What You Can Do About It

Hotel WiFi connectivity is an essential service for modern hotel guests. Great connectivity has become a standard amenity for all types of travelers — when a hotel’s WiFi fails to work on a guest’s device, it can be a frustrating experience. Each hotel has its own WiFi infrastructure, which may be maintained internally by a […]

Read complete article
January 13 2023 How do Hotels Get WiFi in Every Room? Hotel WiFi Infrastructure

How do Hotels Get WiFi in Every Room? Deploying a hotel WiFi network is both an art and a science. It demands the right balance of tech selection and tech utilization, all in an effort to maximize connectivity, reliability, and security. WiFi technology today is vastly different than it was just a few years ago. […]

Read complete article
October 12 2022 What is Guest WiFi Analytics? Using Data to Build a Stronger Network

Providing quality WiFi access to guests remains one of the biggest challenges facing the hotel industry today. As travelers continue to demand more from hotel WiFi networks, hoteliers need to ensure that all aspects of their services are consistently up to modern standards — even down to nuanced data and changes in speed. How, then, […]

Read complete article
September 23 2022 How to Increase Hotel WiFi Speed

Public perception of hotel WiFi is not very positive. Like airplanes, airports, and other public spaces with free WiFi, the reputation of hotel WiFi for slow connections and poor reception can cheapen the overall guest experience.  Today’s hotel guests depend on WiFi like they depend on air to breathe. Spotty WiFi during a hotel stay […]

Read complete article
July 15 2022 Overcoming the 5 Biggest Challenges Facing the Hotel Industry With Technology

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

Read complete article
June 21 2022 How to Choose WiFi Extenders for Hotel Rooms

Research shows that today’s hotel guests expect intuitive WiFi access in their hotels. In a study by Hotel WiFi in 2019, researchers determined that more than 90 percent of hotel owners have experienced an increase in the demand for good WiFi connectivity from customers. To meet this need, hotels need the appropriate network infrastructure. One […]

Read complete article
May 9 2022 The Rise of Smart Golf Courses to Power Golf Cart GPS & Enhance Guest Experience

Nearly every modern device seems to be “smart” — from phones and tablets, to even our cars and kitchen appliances. Technology has evolved and transformed our day-to-day lives, making little tasks easier, streamlining larger lifts, and overall improving our lives. Today, these smart developments are going even further than our gadgets or cars. Connectivity is […]

Read complete article
April 6 2022
April 6 2022 7 Best Practices When Planning a WiFi Network for Retail Establishments

In today’s connected world, customers expect internet access at your retail store. Due to the structure of retail buildings, many people struggle to get a strong cell signal. As such, many customers  rely on a store’s WiFi network. While it’s easy to view having a guest WiFi connection as a luxury rather than a necessity […]

Read complete article
March 1 2022 How High Availability Clusters Positively Impact the Guest Experience

Technological glitches can turn a glowing 5-star guest review into a devastating 1-star rant. When guests stay in a hotel, they expect everything to go smoothly. This means efficient check-in processes, a stay with reliable modern amenities, and a seamless check-out experience. Any sort of hiccup, like a data interruption, can negatively impact guest experience. […]

Read complete article
February 21 2022
February 21 2022 Motel WiFi Solutions: Do I Need the Same Speed for a Small Motel?

Just because a motel is small does not mean it shouldn’t include the same modern amenities and conveniences of its larger hotel counterparts. Like any lodging provider, a motel’s number one goal should always be guest satisfaction. By focusing on consistently providing a superior guest experience, you’re setting yourself up for financial success by turning […]

Read complete article
October 6 2021
October 6 2021 Property-Wide WiFi for Condo and Apartment Complexes

Free WiFi connectivity is commonplace for hotels, coffee shops, and airports. But just in the last several years has WiFi become an integrated feature for apartment complexes, condominiums, and other multiple-dwelling units, or MDUs. In most housing complexes and MDUs, tenants are responsible for acquiring their own Internet service. However, this general approach comes with […]

Read complete article
September 22 2021
September 22 2021 What is Network Access Control? Best Practices for Hotel WiFi Networks

Security is a top priority for both private and public networks. It’s a foundation for trust among guests, vendors, and employees. Network Access Control is a security solution that functions to ensure that whoever has access to the network has the proper authorization. In simple terms, Network Access Control controls who has access to what […]

Read complete article
August 26 2021 How to Protect Your Network with the Right Wireless Security Protocols

Wireless networks, which provide WiFi signals or hotspots, have become the most popular means of Internet connectivity for homes and businesses. Today, most mobile devices now come with a wireless network associated with the device’s carrier. Cafes, restaurants, hotels, and airports are just a few examples where you can expect to find public WiFi. Despite […]

Read complete article
August 12 2021 Hotel Technology: 5 Emerging Trends Changing the Future of the Hospitality Industry

Anyone who’s spent time working in hospitality over the last several years knows that the role of technology in hotels has drastically expanded. Hotel technology trends continue to drive efficiency on many fronts as well as provide better service for guests. From streamlined check-in and service automation to enhance connectivity and smart technology integration, many […]

Read complete article
July 28 2021 WiFi for Senior Living and Long-Term Care Facilities

WiFi for senior living and long-term care facilities provides more than just enhanced Internet connectivity for residents. WiFi can significantly improve the delivery of care and maximize operational efficiencies among care providers and staff. Senior living facility WiFi establishes a valuable connection that benefits many parties, thereby allowing: Residents to connect to their loved ones […]

Read complete article
June 10 2021
June 10 2021 How Well is Your Hotel WiFi Performing? Here’s 5 KPIs to Best Measure Network Performance

Wireless networks play an essential role in most hotels. Any downtime or interruption in connection can severely disrupt both the guest experience and critical business operations. This is why maintaining the optimal performance of a hotel’s WiFi networks should be a top priority. Aiding this effort are several key performance indicators (KPIs) that measure the […]

Read complete article
May 19 2021 World Equestrian Center Saddles Up for Next-Gen Guest Connectivity with Blueprint RF

Blueprint RF will provide the nation’s largest equestrian complex with property-wide WiFi solutions ATLANTA and OCALA, FL., May 19, 2021 – Blueprint RF, a Cox Business company, today announced it will become a connectivity provider for the World Equestrian Center, the nation’s largest equestrian complex located in Ocala, Florida. Blueprint RF will power WiFi network […]

Read complete article
May 1 2021 Managed WiFi for MDUs: Maximizing Internet Capabilities for Multiple-Dwelling Units

Property-wide wireless Internet in multiple-dwelling unit (MDU) complexes has become a standard expectation. Managed WiFi for MDUs has become increasingly in-demand as today’s property owners and managers compete to provide the most appealing and up-to-date amenities for their communities. Whether it’s an apartment complex, assisted living facility, or college dorm, there are unique challenges when […]

Read complete article
April 10 2021 5 Common Problems with Wireless Access Point Design (and How to Prevent Them)

In order to design a high-performing WiFi network that delivers optimal coverage across the entire premise, the strategic placement of wireless access points is fundamentally critical. Access points, which are positioned throughout a property and connect to a wired network, allow devices to connect to that network via a wireless signal. They are the foundation […]

Read complete article
March 2 2021 WiFi: A Must-Have for Today’s Senior & Assisted Living Centers

As more and more seniors adopt smartphones, tablets, and Internet-enabled technologies, residences like assisted living facilities and senior care centers must keep pace with adequate WiFi solutions to remain competitive. In the world of multiple dwelling units, or MDU’s, assisted living WiFi is crucial for residents and guests. Unlike college campuses and other residential living […]

Read complete article
January 12 2021 5 Things to Consider When Choosing Managed Internet Services

Maintaining a secure and effective internet network is a rather difficult job if you lack the know-how. Most businesses understand this is something they cannot often handle themselves. To ensure their WiFi is up and running, most organizations decide to go with a managed internet service. Investing in managed internet should guarantee high-performance internet connectivity […]

Read complete article
December 9 2020
December 9 2020 Types of Wireless Site Surveys: Which is Best for Hotel WiFi

Picture this: You are on a business trip, pacing back and forth across your hotel room floor while you take a very important business call. The person on the other end of the line is just about to give you a piece of crucial information when all of a sudden… they cut off mid-sentence. You […]

Read complete article
November 26 2020 The Intersection Between IoT and Social Entertainment Venues

If you aren’t a tech guru or even someone who hasn’t spent time on the phone with a WiFi provider setting-up WiFi in your home, then the acronym ‘IoT’ is probably just a jumble of random letters to your brain. IoT stands for the “internet of things”. To put it plainly, IoT is a system […]

Read complete article
November 9 2020 Providing Guest WiFi as a Service: Solutions for the Hospitality Industry

Keeping your visitors and hospitality staff connected is essential. Nevertheless, the sheer number of guest devices and streaming activities makes it difficult for wireless networks to keep up. A guest WiFi as a Service platform puts the control in your hands while eliminating the headache of managing your hotel internet. Learn how high-speed WiFi solutions […]

Read complete article
October 27 2020 Cox Business’ Blueprint RF Launches Upgraded WiFi Network Platform

DG2 is redefining managed WiFi with enhanced capabilities and comprehensive modern architecture. ATLANTA, Oct. 27, 2020 – Blueprint RF, a Cox Business company, today announced the launch of its new all-in-one managed WiFi platform – DG2. Built with the needs of modern hotels and other businesses in mind, this out-of-the-box solution integrates network appliances into […]

Read complete article
September 9 2020
September 9 2020 Is Your Hotel WiFi Safe for Guests? How to Make Hotel Wifi Secure

Can your guests safely use their banking app on your wireless network? What happens if an unsuspecting traveler downloads malware? With cybercrime rising, a recent survey shows that 85% of hoteliers believe it’s very important “for guests to know that the hotel WiFi service they’re using is secure and able to safeguard their privacy.” However, […]

Read complete article
August 20 2020
August 20 2020 What is Managed WiFi? What Solutions Do Today’s Hotels Need?

New hospitality technologies support efficient operations and stellar guest experiences. Yet, adding IoT solutions or hosting large conferences may strain your existing system. Your tech amenities won’t deliver a high return on investment without a stable and secure wireless network. Therein lies another challenge.  Overseeing your WiFi system is a full-time job. It requires time and financial […]

Read complete article
June 23 2020 Internet for Hotels: How Much Does Hotel WiFi Installation Cost?

Choosing the best internet for hotels is no easy task. Along with assessing your WiFi installation cost, you need a strategy to ensure a return on your investment. However, estimating a price tag for your wireless amenities is challenging, as each building needs a custom solution. Although your final hotel WiFi cost may vary, the […]

Read complete article
June 1 2020 How to Build a Hotel Guest WiFi Network That’s Secure & Reliable

Does your hotel guest WiFi network delight business and leisure clients? A stable and fast connection using the latest security protocols gives an excellent first impression of your brand. Your guests don’t have to question your internet capability because it works well as soon as they step foot on your property. But, legacy systems weren’t […]

Read complete article
April 15 2020 Hotel WiFi Network Design: Best Practices and Installation Strategies

Is it time to update your hotel WiFi network design? Boosting your internet speed or server capacity helps deliver fast WiFi to guests. But, using a system designed for offices as opposed to a custom hotel WiFi solution creates issues. It may limit your conference presenters from live streaming during the event. Or you find […]

Read complete article
March 16 2020
March 16 2020 Hotel WiFi Security & Privacy: Addressing the Security Concerns of Hotel Guests

Are your guests concerned about hotel WiFi security and privacy? Travelers want convenience. But, it’s expensive and time-consuming to monitor data breaches or, worse, fraudulent activity. As more consumers use data tracking tools, their awareness about cybersecurity grows. Secure websites using HTTPS soothes some worries. Yet, customers also want to know their data is safe […]

Read complete article
January 8 2020 Free or Fee-based WiFi? What HSIA Means for Hotels?

Will you adjust your hotel’s High Speed Internet Access (HSIA) pricing structure this year? As hoteliers prioritize technology investments while reducing costs in other areas, the question of free or fee-based Wifi often comes up. The answer plays a substantial role in overall guest experience and, ultimately, your hotel’s revenue. As the recent Hospitality Technology […]

Read complete article
August 19 2019 Top 5 Hotel WiFi Design Mistakes and How To Avoid Them

Looking for help upgrading or installing your hotel WiFi? You’re not alone. According to a 2019 Lodging Technology Study by Hospitality Tech magazine, hoteliers are increasing their IT budgets in 2019 to invest in equipment and system upgrades. One of the core areas of investment is hotel WiFi hardware and software systems to manage the […]

Read complete article
May 24 2019 Read This Before You Upgrade Your Hotel WiFi Network

Your hotel’s WiFi network is a crucial part of your guests’ experience. The hotel marketing experts at Revinate dug through over 53 million hotel reviews on sites like Yelp! and proprietary customer data from the hospitality industry. What they found was astonishing: internet-related reviews have a much lower overall score than those that don’t mention […]

Read complete article

We work with several major brands and management companies, including:

marriott-logo-black_150px
HiltonLogo_Black_HR_150px
hyatt-logo-homepage_146x37
aimbridge
great-wolf-logo-homepage_84x79
bluegreen-logo-homepage_202x43