Entrepreneurship

No matter how good of service a business provides, successful marketing doesn’t just happen in a vacuum. In order to be successful, businesses need to carefully and methodically approach their marketing. Successful marketing is done through executing the right blend of strategies — and doing so consistently. Finding the right formula for a business can be […]

Management isn’t easy. Applying good management is even tougher. Mastering management is nearly impossible. To become the best manager possible, one must constantly analyze themselves, focusing on what’s working and what’s not. Most of the time, managers are the ones in charge — making this level of self-reflection nearly impossible. Thus, achieving growth in a […]

Hospitality businesses are subject to a wide range of changing business practices. Facing new consumer demands, growing competition, and stringent regulatory requirements, hospitality professionals must adapt. This blog post will explore post-pandemic trends that have the potential to transform your workplace. We’ll touch on everything from disruptive technologies like artificial intelligence and machine learning, to […]

Technology is having an immense impact on how guests experience in-room entertainment. With the rise of streaming services, hotels have begun to offer direct in-room access to content streaming. While pre-installed streaming options are convenient, guests desire access to even more versatile content. The solution? Casting. TV casting gives hotel guests customizable, dynamic access to […]

There’s a common misconception that a successful leader is a workaholic, pouring 100% of themselves into their work with little regard or time for anything else. While hard work is certainly a trait of successful leaders, a truly successful leader recognizes the importance of self care. After all, workplace burnout can have significant negative effects […]

The true measure of a leader is how many leaders are found within their legacy. It is easy to measure leadership through outcomes. Success metrics tell you how your hospitality product or service resonates with your guests. But carrying those successes into the future will require a team who is both qualified and eager to […]

Every service industry professional wants both their day and workplace to run smoothly. However, that isn’t always a guarantee. When a guest isn’t satisfied with your services, you need to recuperate with a good service recovery strategy. These strategies provide a solution to your unhappy customer, reduce customer complaints, and promote customer loyalty and satisfaction. […]