hospitality

The Hospitality industry is notorious for high rates of employee burnout. With most job roles being highly labor-intensive and emotionally-consuming due to intense interpersonal relationships, Hospitality employees encounter higher burnout rates than most other industries. Mayo Clinic describes burnout as a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment […]

This post is part of BlueprintRF’s entrepreneur series, a collection of articles intended to equip business owners and executives with the tools, information, and resources they need to thrive in the hospitality industry. While your personal identity sets you apart from every other individual on the planet, a brand identity can be the special factor […]

Julia Sugarbaker said it best, “Hospitality is simply an opportunity to show love and care.”  There is no other industry in the world where people get to care for people the way that they do in the hospitality industry. Whether you are waiting tables at a diner, mixing drinks at a local watering hole, checking […]

To quote the award-winning author and speech-coach, Patricia Fripp, “It’s not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” Operating a successful hotel can be made or broken by hotel management. Like all in a management position, a hotel manager […]

This post is part of BlueprintRF’s entrepreneur series, a collection of articles intended to equip business owners and executives with the tools, information, and resources they need to thrive in the hospitality industry. Online reputation management is a cornerstone of any successful business- be it hospitality, technology, or retail. Reputation management involves utilizing platforms (i.e. […]

Sales veteran Kathy Hatala brings a long history of increasing revenue, delivering results ATLANTA. – Sept. 17, 2020 – Blueprint RF, a Cox Business company, announced the appointment of Kathy Hatala as its new director of sales. In this role, she will lead Blueprint RF’s sales efforts with a renewed focus on developing and nurturing […]

In the hospitality industry, customer experience is king. What does it take to succeed, grow as a professional, and lead better in a business that is chaotic and ever-changing? Here’s what 15 hospitality leaders, past and present, had to say. Gray Shealy, AVP of Architectural Design and Innovation, Royal Caribbean Cruises “Respect for others will […]

MINNEAPOLIS and ATLANTA – June 12, 2019 – Blueprint RF, a Cox Business company, will be showcasing their latest technology and upgrades to their network intelligence platform at booth #2926 at the Hospitality Industry Technology Exposition and Conference. Blueprint RF delivers a comprehensive suite of network controls through its comprehensive cloud-based data-warehouse and adapted toolkit. […]